At American Online Pharmacy, we want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to accept returns and process cancellations according to the following policy:
If you are not completely satisfied with your purchase, you may return any unopened and unused items within [14 days] of receipt for a full refund or exchange. Please contact our customer service team at [insert contact information] to initiate a return.
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
If you wish to cancel your order before it has been shipped, please contact our customer service team at [insert contact information] as soon as possible. We will process your cancellation and issue a refund to the original payment method.
If your order has already been shipped, you will need to wait until you receive the order and then follow our returns process.
Please note that some items, such as prescription medications, may be non-cancelable and non-returnable due to regulations.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact our customer service team at [+1-646-513-8599] within [3 days] of receipt. We will arrange for a replacement or issue a refund as appropriate.
Last Updated: 30-Jan-2023
We understand that sometimes things don’t work out as planned, and we’re here to help. If you have any questions or concerns about our Returns & Cancellation Policy, please contact us.